m111 Terms and Conditions
Please read these complete terms and conditions carefully before using the m111 platform. All matters related to accounts, bonuses, payments and responsible gaming are discussed in detail here.
Table of Contents
- 1. Introduction and General Provisions
- 2. Account Registration and Eligibility
- 3. Account Security and Verification
- 4. Deposits, Withdrawals and Payments
- 5. Bonus and Promotion Terms
- 6. Gaming Rules and Fair Play
- 7. Prohibited Activities
- 8. Responsible Gaming
- 9. Account Suspension and Termination
- 10. Limitation of Liability
- 11. Privacy and Data Protection
- 12. Changes to Terms and Contact
Introduction and General Provisions
These terms and conditions ("Terms") apply to the m111 platform ("Platform" or "Website") and all services included within it. These Terms form a binding agreement between m111 ("Company", "we") and the user ("Member", "you").
By registering with m111 or using any service on the platform, you are considered to have voluntarily accepted all provisions of these Terms. If you do not agree with any part of these Terms, please refrain from using the platform.
Important Notice: These Terms have been prepared in Bengali and apply to users in Bangladesh. In the event of any dispute, the Bengali version of this document will be considered authoritative.
1.1 Scope of Services
m111 is an online gaming and sports betting platform that provides various types of gaming entertainment for users in Bangladesh. This includes:
- Online slot games and casino games
- Live casino table games
- Sports betting on cricket, football and other sports
- Fishing and arcade games
- Various promotional benefits and VIP programs
1.2 Importance of the Terms
Alongside these Terms, our Privacy Policy and Responsible Gaming Policy are equally in effect. Reading these documents together will give you a complete picture of your relationship with m111.
Account Registration and Eligibility
The following eligibility requirements must be met in order to become a member of m111 and use its services:
2.1 Age Requirement
Age Restriction: m111 services are for those aged 21 or above only. Registration or gaming by minors is strictly prohibited. Providing false information during age verification will result in account termination.
2.2 Account Registration Requirements
- Each person may create only one account. Creating multiple accounts is strictly prohibited.
- All information provided at the time of registration must be truthful, accurate and complete.
- Users must register under their own name — creating an account on behalf of another person or under a fictitious identity is prohibited.
- An active mobile number and email address are required for registration.
- If any information changes, the account details must be updated immediately.
2.3 One Account Policy
Operating multiple accounts using the same person, the same device, the same IP address or the same payment method is strictly prohibited. If this rule is violated, all associated accounts will be terminated and any bonuses or winnings will be forfeited.
Account Security and Verification
3.1 Password and Security
It is your responsibility to maintain the security of your account. Please follow these guidelines at all times:
- Use a strong password that contains uppercase and lowercase letters, numbers and special characters.
- Do not share your login details with anyone.
- If you notice any suspicious activity, notify us immediately via live chat.
- Always log out after using a public computer or shared device.
3.2 KYC Verification
m111 follows a KYC (Know Your Customer) process. Identity verification may be required in the following situations:
- At the time of the first withdrawal
- For transactions above a specified amount
- If suspicious activity is detected on the account
- As part of a regular security review
Verification may generally require a copy of a National ID Card (NID), passport or driving licence. Withdrawal facilities may be suspended until the verification process is complete.
Data Protection: All personal information you provide is secured through SSL encryption. We do not sell your information to any third party.
Deposits, Withdrawals and Payments
The following rules apply to depositing and withdrawing funds at m111. All transactions are conducted in Bangladeshi Taka (BDT/৳).
4.1 Payment Methods
m111 currently supports the following payment methods:
| Payment Method | Minimum Deposit | Minimum Withdrawal | Withdrawal Time |
|---|---|---|---|
| bKash | ৳200 | ৳800 | 30 minutes – 3 hours |
| Nagad | ৳200 | ৳800 | 30 minutes – 3 hours |
| Rocket | ৳200 | ৳800 | 30 minutes – 3 hours |
| Upay | ৳200 | ৳800 | 30 minutes – 3 hours |
4.2 Deposit Terms
- The minimum deposit amount for all methods is ৳200.
- The owner of the deposit account and the m111 account must be the same person.
- Deposits made through a third party are prohibited.
- Deposited funds are generally credited to the account within a few minutes.
4.3 Withdrawal Terms
- The minimum withdrawal amount for all methods is ৳800.
- Withdrawal request processing time is 30 minutes to 3 hours.
- Withdrawals may only be made to the same payment method used for the deposit.
- Funds earned from bonuses must meet the specified wagering requirements before withdrawal.
- Withdrawal requests may be suspended if KYC verification has not been completed.
Warning: If any unusual or suspicious financial activity is detected on an account, m111 reserves the right to suspend any withdrawal request pending investigation.
Bonus and Promotion Terms
5.1 Welcome Bonus
New members will receive a 150% welcome bonus on their first deposit, up to ৳20,000. The following terms apply for using this bonus:
- Bonus wagering requirement: 10 times the total amount of deposit plus bonus.
- The wagering requirement must be met within the specified time after the bonus is activated.
- The welcome bonus can be received only once per account.
- A minimum deposit of ৳200 is required to receive the welcome bonus.
5.2 General Bonus Terms
- Bonus funds cannot be withdrawn directly; they become withdrawable only after the wagering requirements are met.
- Multiple bonuses cannot be used at the same time unless special permission is granted.
- In cases of bonus abuse (such as multiple accounts or coordinated betting), the bonus will be cancelled.
- m111 reserves the right to change or cancel any promotional offer at any time.
- Special tournament and event bonuses may have their own separate terms and conditions.
5.3 VIP Program
m111's VIP program has four tiers, each offering weekly cashback:
| VIP Tier | Weekly Cashback | Special Benefits |
|---|---|---|
| Bronze | Up to 0.2% | Regular promotion access |
| Silver | Up to 0.4% | Priority support |
| Gold | Up to 0.6% | Exclusive offers and faster withdrawals |
| Platinum | Up to 0.8% | Personal VIP manager and top-tier benefits |
Progression through VIP tiers depends on a member's regular participation and activity on the platform. VIP cashback is credited to the account at a set time each week.
Gaming Rules and Fair Play
6.1 General Gaming Rules
The following rules apply at all times when playing games on m111:
- All games are operated on the basis of fair play principles and game outcomes are determined through RNG (Random Number Generator) technology.
- Once a round of a game has started, it is not possible to change or cancel the bet.
- If a game is interrupted due to a technical error, that hand or round will be considered void and the bet will be refunded.
- m111's decision on matters relating to game rules will be considered final.
6.2 Special Sports Betting Rules
- Once a bet is confirmed, it cannot be changed.
- If an event is cancelled before the match starts, that bet will be voided and the funds will be returned.
- Separate betting rules may apply for various tournaments (BPL, IPL, T20 World Cup, ICC, etc.).
- Minimum and maximum bet limits may vary by event.
6.3 Game Providers
Games from various international-standard providers including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, Ezugi, PG Soft, and JILI are available on m111. Each game provider may have its own gaming rules, which are described within that game.
Prohibited Activities
The following activities are strictly prohibited on the m111 platform and may result in account termination:
7.1 Account-Related Prohibitions
- Creating or operating multiple accounts.
- Creating an account using a false identity or someone else's name.
- Creating or operating an account on behalf of a minor.
- Selling, transferring, or renting an account to another person.
7.2 Financial Transaction Prohibitions
- Depositing or withdrawing using third-party payment methods.
- Using the platform for money laundering or concealing the source of illegal funds.
- Any attempt at chargebacks or payment fraud.
7.3 Gaming-Related Prohibitions
- Playing games using any kind of software, bots, or automated tools.
- Bonus abuse or coordinated betting (Bonus Abuse / Arbitrage Betting).
- Any attempt to influence game outcomes.
- Group or syndicate betting that disrupts fair gaming.
- Any attempt at hacking or breaching the platform's security.
Consequences: Involvement in any of the prohibited activities above will result in immediate account termination, balance forfeiture, and legal action where necessary.
Responsible Gaming
m111 places great importance on responsible gaming. Our goal is to keep gaming an enjoyable form of entertainment — and to ensure it never becomes a source of harm.
8.1 Self-Limit Setting
Members can set the following limits on their own account:
- Daily, weekly, or monthly deposit limits
- Daily or weekly betting limits
- Account pause or self-exclusion for a set period
8.2 Support and Resources
If you feel that gaming is having a negative impact on your life, please contact our 24/7 Bengali live chat support. For more details, visit our Responsible Gaming page.
Remember: Gaming is for entertainment only. Only bet what you can afford to lose. Never consider gaming as a source of income.
Account Suspension & Termination
9.1 Company Rights
m111 reserves the right to temporarily suspend or permanently terminate any account without notice in the following circumstances:
- In cases of terms and conditions violations.
- If fraudulent or deceptive activity is suspected.
- In cases of failure to complete KYC verification.
- If an account remains inactive for an extended period.
- Due to regulatory or legal requirements.
9.2 Member Rights
Members may request to close their account at any time via live chat or email. The opportunity to withdraw any valid balance will be provided before the account is closed, unless the account is being terminated due to a terms and conditions violation.
9.3 Inactive Account Policy
If an account remains continuously inactive for twelve (12) months or more, it may be flagged as an inactive account. In such cases, the member will be notified in advance.
Limitation of Liability
To the maximum extent permitted by law, m111 is not liable for the following:
- Gaming being disrupted due to internet connection issues or device faults.
- Losses resulting from account login details falling into another person's hands.
- Technical issues on the part of third-party game providers.
- Missed opportunities due to market changes or odds changes.
- Service disruption caused by events beyond our control (force majeure).
Service Standard: m111 always strives to provide high-quality, safe, and reliable service. Our support team is available 24/7 for any service-related issues.
Privacy & Data Protection
m111 gives the highest priority to protecting your personal information. Our complete policy on data collection and use is discussed in detail on our Privacy Policy page.
11.1 Purpose of Data Collection
- Account management and identity verification.
- Processing financial transactions.
- Service improvement and customization.
- Compliance with applicable laws and regulations.
- Fraud prevention and security assurance.
11.2 Data Protection Measures
Your personal and financial information is protected through SSL encryption technology. We will never share your password or full payment details with anyone. If you have any concerns about data protection, let us know at [email protected].
11.3 Cookie Policy
m111 uses cookies to improve the user experience on the website. Cookies can be controlled through browser settings, however disabling certain cookies may affect some functionality of the website.
Terms Changes & Contact
12.1 Right to Amend Terms
m111 reserves the right to change or update these terms and conditions at any time. In the case of significant changes, a notice will be sent to members' accounts or registered mobile numbers. Continued use of the platform after any changes will be considered acceptance of the new terms and conditions.
12.2 Dispute Resolution
In the event of any dispute or complaint, please contact our customer service team first. We strive to resolve all matters fairly and promptly. Our decisions will be final and binding.
12.3 Contact Information
If you have any questions or comments about these terms and conditions, please contact us through the following:
- Email: [email protected]
- Live Chat: Active 24/7 (in Bengali)
Final Note: These terms and conditions have been prepared to maintain a fair and transparent relationship between m111 and its members. For any ambiguity, please contact us directly.
These terms and conditions were last updated in January 2026. Previous versions are no longer valid.